Friday, February 13, 2015

Why the customer should not be the only God --- By Devdutt Pattanaik

http://economictimes.indiatimes.com/magazines/corporate-dossier/why-the-customer-should-not-be-the-only-god/articleshow/40268205.cms

A shrewd analyst will observe that the only other beneficiary of this belief is the shareholder. Thus the phrase is a clever way to exploit employees and vendors, give them minimum payment and make them work that extra mile. 
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